CUSTOM REQUESTS & FAQ

CUSTOM AND PERSONALIZED ORDERS
Don’t see a design you are looking for? Special Requests are Welcome for our Blankets, Onesies and PopSockets. I offer basic custom work at no additional cost. I am also able to make custom text and color changes to existing designs for sale in my shop. We would love to design something special for you! Email us your request and we will do our best to accommodate you. You can reach us at sales@puddlekickers.com.

SHIPPING & HANDLING
Orders are processed Monday – Friday (excluding all major holidays). Once payment has cleared, your order will ship within 1-2 business days via USPS. Delivery for U.S. destinations is 2-5 business days. International orders, please allow up to 8 weeks for delivery.

EXCHANGES
For unpersonalized items I gladly accept exchanges within 14 days of delivery. Item must be in original, unworn condition for an exchange. If the item is not returned in its original condition, the buyer is responsible for any loss in value. I cannot accept exchanges on any personalized merchandise (names, color change, custom designs, etc).

RETURNS FOR REFUND
Due to the nature of these items (made to order) I cannot accept any returns for refund. I strive to meet all of my customer’s expectations, if there is a problem with your order please contact me.